Travel · OTA · E-commerce
As the sole designer, I led the redesign across web and mobile — from research and product strategy to UX, UI, design foundations and stakeholder alignment.
Role: Design Lead · End-to-end ownership
Scope: Product Strategy · UX Research · UX/UI · Interaction Design

Aviation · Airport Experience · Kiosk · Service Design
I led the experience and design process for a complex self-service baggage journey, combining field research, service design and interaction design across kiosk and physical airport touchpoints.
Role: Design Lead · Project & Design Direction
Scope: UX Research · Service Design · UX · Prototyping · Experience Strategy
UI & Design System: Appcent Design Team

Enterprise · B2B · UX
Redesigning complex warehouse and inventory workflows by turning operational requirements into clearer, more manageable digital experiences.
Role: Design Lead · Project & Design Direction
Scope: UX Research · Service Design · UX · Prototyping · Experience Strategy
UI & Design System: Appcent Design Team

E-commerce · Grocery · Mobile App · Responsive Web
Redesigning product discovery and purchasing journeys across web and mobile, creating a more consistent and scalable shopping experience.
Role: Design Lead
Scope: UX Audit · UX Research · UX/UI · Prototyping · Design System
